Why does the game at times lag or freeze even though my internet appears fine?
Lag or freezing can come from issues other than raw internet speed. High latency (a ping over 150ms) causes delays in data transfer. The problem could also be on your device. Not enough RAM, an strained processor, or an obsolete browser can all struggle to run the game smoothly. Exit other applications, empty your browser cache, and check that your device satisfies the game’s technical specs. At times the issue is on the game server itself, which you can often monitor through the casino’s status channels.