Frequent Hiccups and Ways to Fix Them in Seconds
Even with the best plans, small issues can arise. Don’t worry they are nearly always easy to sort. The biggest problem is document quality. A photo taken in bad light, a scan missing a corner, or an expired document can cause a brief pause. The fix? Check the document is still valid, put it on a flat surface with good light, and take a new, sharp picture. Another common point is proof of address. Remember, it must be recent (within 3 months) and must match the address you gave us exactly. If you’ve just moved, use your newest document. Finally, make sure the name on your documents matches the name you used to sign up. Nicknames or missing middle names can cause a mismatch. Checking these three areas resolves most queries.