What Happens After You Press Upload?
Once you submit your documents, our expert team receives them for a hands-on review. This human element is crucial. Automatic systems can get things wrong, but our qualified staff make sure everything is accurate and fair. We aim to complete most checks in several hours, but during peak times it might take up to one or two days. An email will be sent as soon as your account is totally verified and active. If a document isn’t quite right possibly it’s cropped incorrectly or slightly blurry, we won’t simply reject it and leave you uninformed. You’ll receive a clear, helpful email explaining exactly what is required, whether that’s a improved image or a alternative document. The support team is also accessible on live chat to address any questions while you wait.