Email Support: For Detailed Inquiries
Email is still a vital tool for the issues that aren’t urgent but are more involved. Writing an email lets you to lay out the whole story, attach screenshots, and get back a comprehensive reply you can keep for your records. The team tries to answer every email within a few hours. If your case is intricate, it might take them a full day to resolve it. Email works well for Canadians across different time zones, and it gives you that paper trail for your own peace of mind.