Customer Support You Can Depend On
We tested live chat three times: midday on a Wednesday, 11:00 p.m. on a Saturday, and a Monday morning to test peak-hour response times. The average wait was 42 seconds. Agents were fluent, polite, and did not rely on copy-paste scripts that make many casino chats feel robotic. We asked about bonus wagering, withdrawal times for Trustly, and a temporary deposit limit adjustment. Each question was answered in the chat session, no escalation needed. The live chat widget is on every page, including mobile, and you get a persistent transcript emailed to you at the end.