Customer Support and Troubleshooting
I only had to contact support a few times. When I did, the live chat was the best option. Someone answered in a matter of minutes. Email gave me a more comprehensive reply, but it required more time. The agents were knowledgeable. One time I wanted to clarify how much a specific live dealer game counted towards a bonus’s wagering. The chat agent retrieved the exact rule right away and explained it. That spared me a headache down the line. Being aware that support is there 24/7 is just a relief, especially if you play late.