Returning to Play After Self-Exclusion
When your self-exclusion period finishes, your account does not reactivate by itself. We structured it this way on purpose. It guarantees that coming back is a deliberate choice, not an automatic one. To get access again, you must reach out to our customer support team. A support agent will walk you through a simple reactivation. This might involve a quick chat to verify you’re ready to return. That discussion acts as one last safeguard, emphasizing that your return is intentional. Once you’re back, you could explore other tools we have, like deposit limits or session reminders, to help keep your play responsible from day one.