What is the process to make a formal complaint at U Spin Casino?
We try to resolve things without formality first. If you’re yet not happy, you can file a formal complaint by email. Provide all the details and any past communications about the problem. We’ll confirm it quickly and adhere to our internal process. If it remains unresolved after 8 weeks, you have the entitlement to bring it to the Independent Betting Adjudication Service (IBAS).