Email Support: For Thorough or Less Urgent Matters
Email is the proper tool when your question calls for a longer explanation or you have documents to send. It works well for formal complaints, account verification, or digging into your transaction history. You will not get an instant reply, but you will receive a full answer from someone who is knowledgeable about their stuff. A clear subject line and your username in the message help us process your email faster. It also establishes a good record for you and for us.