The Live Chat Speed Test
I aimed to see if they were always that fast. I began chats at various times—during a crowded Friday night, and on a slow Tuesday afternoon. I didn’t wait more than a minute. When it was busy, a little counter displayed my spot in line, so I understood what to look forward to. That type of reliability matters here. Canadian players might be on a hectic schedule or in a alternate time zone. The speed was decent, but what was more impressive was that the agents weren’t rushed. They didn’t attempt to hurry me away the chat, which takes place all the time at other places.