What steps should I take if I’m wrongly flagged while not using a VPN?
If a UK player is warned or banned but wasn’t using a VPN, they should reach out to Ice Fishing Live’s customer support as soon as possible. Do so from your home internet connection. Supply them with any helpful details and be ready to prove where you are. False positives are uncommon, but they can happen. Shared IPs (like in some student housing) or odd routing from your ISP can cause them. Support staff can examine your login history and rectify real mistakes.
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