Are all games now faster to load?
Almost all of them, yes. The platform-level optimizations offer every game a boost. You might see some variation because a complex, graphic-heavy slot will naturally take a fraction longer to start than a simple blackjack table. But the improvements are substantial and widespread. We focused on three areas:
- Creating a quicker connection to the game server.
- Optimizing how game graphics and sounds are delivered.
- Reducing delay during live play, especially in live dealer rooms.
What do I do if I experience an issue?
We’ve tested thoroughly, but if you run into trouble, we’re here. First, try restarting your browser page. If that doesn’t work, clear your browser cache. Still stuck? Get in touch with our customer support team straight away. They’re available 24/7 on live chat and email, and they understand the new system inside out. They’ll get you sorted quickly. Letting us know about problems enables us to make the site even better.