The typical issue involves making a deposit but the bonus doesn’t appear. First, navigate back and check you inserted any bonus code in the proper box prior to you completed the deposit. If there was no code, make sure your deposit met the minimum amount. After that, examine your ‘Active Bonuses’ area. It could be located there , just not displayed on the main game lobby. Additionally, verify you used a payment method that accepts bonuses, and that the offer was still running when you deposited. Promos do end.