- Prepare your valid Proof of Identity and Proof of Address documents from the list above.
- Access the secure upload form in your Spinmama account dashboard.
- Select the right document type from the menu for each file you upload, like “Passport” or “Utility Bill.”
- Send full, clear images of each document. Get all four corners in the shot and don’t cover any important information.
- Check one more time that the name and address on the documents match your registered details exactly.
- Complete the form. You’ll see a confirmation on screen and get an email saying we received your submission.
Advice for a Swift and Hassle-Free Verification Process
We’ve handled thousands of verifications. Here are the pointers that speed things up. First, use your smartphone’s document scanning mode if it has one. It flattens the image and renders text sharper. Second, compare your account details with your main ID before you even start playing. This upfront check avoids the most common mismatch problem. Finally, if you’re using a digital bank statement, make sure it displays your full name, address, and the bank’s logo to prove it’s genuine.