Customer Support That Offers a Concierge
We hit up support over live chat, email, and the contact form at different times of day, pretending to be a regular Canadian player. Live chat connected us with a real person within 40 seconds, during afternoon and late-night hours. The agents gave their names and addressed questions on bonus terms with straightforward wording, not scripted deflection. They did not push for a deposit or attempted to upsell during the conversation.