Voluntary Exclusion and Reality Checks
If you ever feel that a break is needed, our self-exclusion facility allows you to block your account for a set period extending from six months to five years. During this time, we will not send you any marketing material, and your account cannot be restored until the period expires. We also present reality check pop-ups that appear at intervals you select, showing you how long you have been playing and how much you have spent. These subtle nudges are shown to help players stay mindful and avoid running after losses. Our support team is prepared to spot signs of concerning behaviour and can guide you towards professional help organisations like GamCare and BeGambleAware.