Ontario’s iGaming regime further demands that every provider maintain a local responsible-gambling liaison who can suspend accounts within one hour of a self-exclusion request. We confirm this capability by running monthly test cases that mimic a player activating exclusion on a Friday evening and confirming the block propagates to every game server before the weekend rush begins. Studios that direct these requests through overseas compliance teams often do not hit the one-hour window and are therefore removed from our platform.
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