Contact Options & Protection Features
- 24/7 live chat – usual delay under one minute for a live representative
- Written contact – answers within two hours during the day, five hours at night
- Knowledge base – instructional clips and policy clarifications
- Deposit limits – each day, per week, or each month caps with prompt application and a 24‑hour waiting period for raises
- Playtime alert – visual prompt showing session length and final balance
- Voluntary ban – seamless GAMSTOP integration and in-app break settings from 24 hours to six weeks