The Know Your Customer process is a required identity verification procedure required by our licensing terms and international anti-money laundering laws. Before handling significant withdrawals, we request a government-issued photo ID, a recent proof of address, and occasionally a live selfie with liveness detection. This process ensures that you are a real, legally eligible individual and not a fraudster using stolen credentials. It protects the community by preventing underage gambling, identity theft, and financial crime, maintaining a clean and safe environment for all players.