A Guide to the KYC Verification Process
Memo Casino does not process a withdrawal until you’ve passed a Know Your Customer check. It is not a delay tactic, it is required by anti-money laundering laws. You will need to upload a clear photo of a government ID, a recent utility bill or bank statement with your address, and sometimes a snap of the card you used to deposit. The upload tool is easy to use, and the compliance team typically reviews files within 12 to 24 hours. To avoid delays, make sure every detail on your ID matches your casino account exactly. Even a discrepancy in your middle initial can get your documents bounced. Once you are verified, future cashouts tend to glide through without requesting the same paperwork again, unless you alter payment methods.