Reaching Us via Email for Detailed Enquiries
Some questions demand more space. If you happen to be sending verification documents, following a series of transactions, or describing a complex situation, email is the best method. Write to our official support address and add any files you need. The team examines every message carefully. You will not get a reply in seconds like with live chat, but you will get a complete, thoughtful answer. We aim to respond within 24 hours, rendering this channel perfect for matters that need a deep look.