Can I get customer support if I experience difficulties during a live event?
We provide dedicated customer support around the clock, tailored specifically for our Canadian audience. Our agents is reachable via direct chat right from the event lobby, as well as through email and a freephone telephone line. Support reps are trained to handle real-time problems quickly, be it you have a connection issue, a question about a decision, or a payment inquiry. We also keep a extensive knowledge base with fix-it guides and competition frequently asked questions. During large-scale tournaments, we assign more customer service representatives to guarantee low wait times so your concentration keeps on the event.