What Could Delay a Withdrawal?
Sometimes things slow down, and we feel it’s better to explain why. The biggest reason is an account that isn’t fully authenticated, so prepare your documents on hand. Other factors include a security review triggered by unusual account activity (this safeguards you), or attempting to cash out before meeting bonus requirements. Issues with your bank or e-wallet are infrequent but can happen. If there’s any wait, our support team will reach out to explain and help sort it.