VIP Service for Regular Australian Players
The upper tiers of the loyalty program unlock a VIP experience with personal account management, quicker withdrawal times, and invitations to exclusive events. Australian players who attain these tiers receive personal contact methods to support staff who know their playing history and can anticipate and resolve problems. The VIP team also creates tailored bonus packages tailored to the particular games and bet amounts that high-volume players prefer. This produces a tailored experience that mass-market promotions simply cannot match.